Can I Limit My Video Upload Quality
If you're using your video responses for testimonials, marketing, or even a documentary moving picture (it'due south been known to happen!), so the quality of your responses is crucial.
While it can exist tricky to manage what you get from your respondents, there are a few settings and tips you lot can use to go the best quality video footage from your respondents.
Note: Coaching your respondents through some of these steps may be required.
If you lot're looking for more tricks to improve your ain videoask recordings, bank check out our tips and tools for video editing and recording.
1. Switch to Uploaded Recording
Past default, all new videoasks are ready Streamed Recording. This uses webRTC technology to live-stream videos to our servers while they are being recorded.
Similar to the engineering used for a Zoom call, the bitrate and resolution are automatically adapted according to the quality of connection during the recording. This ways that the quality of the recording volition fluctuate if the connection fluctuates.
Streamed Recording gives a meliorate feel for respondents because they don't have to wait for their video to upload in one case they have finished recording. Information technology'south likewise designed to exist much more versatile for different devices, operating systems, and browsers, then more than of your respondents will be able to submit video responses with ease.
Uploaded Recording caches a video on your device until y'all have finished recording and then saves information technology upon completion. Uploaded videos will maintain the quality of the video recording when information technology is saved, regardless of the quality of connectedness. This holds true unless a respondent has an extremely weak or unstable connection, in which instance the browser may fourth dimension out before the upload is completed.
Switching your videoask setting toUploaded Recording will guarantee the highest quality (as permitted by the quality of the device's camera) when videos are recorded within VideoAsk. Note that some respondents may accept difficulty recording inside VideoAsk depending on their device and browser with this setting.
2. Tape videos outside of VideoAsk and upload
All respondents have 3 options when submitting a video response: record a video within VideoAsk, upload a pre-recorded video, or share their screen.
Depending on their setup, respondents may exist able to submit much higher quality video responses by pre-recording with a DSLR, webcam, or other high-quality camera and uploading the video file to VideoAsk.
Note: Respondents have a 200 MB maximum file size restriction.
💡 Tip: Our recommended video dimensions are HD landscape 1920 ten 1080 px.
To brand the submission process as quick as possible, the default pick is to tape a video within VideoAsk. If you would like respondents to utilize a pre-recorded video, guiding them to the option to upload a video may help them with the procedure.
3. Connection
If your videoask is set to Stream Recording and respondents use VideoAsk to record their videos, a strong connection is crucial in our power to record enough information to give you a loftier-quality video response.
If you are using Uploaded Recording, respondents tin have a weaker connection and still submit loftier-quality responses, but the upload time will take longer and may run the adventure of timing out.
When using Uploaded Recording, responses to multi-step videoasks will queue videos every bit each step is completed. This ways that respondents with a poor connection submitting multiple videos may need to await at the cease of the videoask for all videos to upload before endmost their tab or window.
If you are requesting video testimonials or other video responses where quality is essential, remind your respondents to double-check they have a strong and stable connexion earlier recording.
4. Photographic camera
This mayhap goes without saying, just nosotros can only tape the highest quality as allowed by the camera that is used.
Built-in laptop cameras are generally far inferior to other options, as are the front end cameras of a phone equally opposed to the back camera. Encouraging and guiding respondents to utilise the highest quality camera at their disposal will drastically amend the overall quality of the video responses you receive.
If respondents use an older or lower quality photographic camera to record, so lighting and connectivity (when using Streamed Recording) go all the more essential.
5. Lighting
Lighting makes a huge deviation in the quality of recordings! If there is inadequate lighting even the best cameras will struggle to pick upwards sufficient information for a clear and pleasing image.
Poor lighting can lead to graininess, distortion, and inaccurate colors (non to mention unflattering shots 😬).
To get the best lighting, we recommend:
- Natural light!!
- Avoid any backlighting; neutral and uncomplicated backgrounds are the easiest to balance and are less distracting
- Supplement natural light with warm lit lamps every bit needed
- Don't employ overhead lights (these will requite you the "zombie" await - specially fluorescent lights)
half dozen. Download raw video files
Nosotros transcode all videos when they are saved. This means that the videos you view within your VideoAsk inbox and the default video downloads are compressed .mp4 files.
Yous may, however, download the raw files of your video responses to go the original video fileif you know the type of device the video was recorded on.
Continue learning
Looking to employ VideoAsk to collect video testimonials? Watch our video podcast for more tips and tricks.
Source: https://www.videoask.com/help/troubleshooting/360053344571-how-to-manage-the-quality-of-your-video-responses
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